Runbook: Managing Webhook Outages & Queue Backlog
Procedure for managing Meta WhatsApp API outages and clearing Redis webhook queues.
Procedure Steps
1. Check Redis Queue Backlog
bash
redis-cli -n 0 llen celery
2. Flush Deadlocks if Backlog Bottlenecks
bash
celery -A core purge -f
3. Re-sync Missed Message Receipts
Query Meta Graph API for missing message delivery receipts.